STORE INFORMATION

Returns & Refunds

This is placeholder policy content. Add your real return address, timeframes, process, warranty details and refund method before launch. Your policy must not limit any rights customers have under the Australian Consumer Law.

Faulty or incorrect items

Customers should be able to contact your support team about products that arrive damaged, faulty or different from what was ordered. Explain how customers can request an appropriate remedy.

Change of mind

Set out any change-of-mind return conditions clearly, including product condition, time limits and return postage responsibilities. Do not imply that statutory consumer guarantees are excluded.

Contact

Replace support@example.com with your monitored customer support email before launch.